email attachment

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  • peterberlin
    Active Community Member
    • Mar 2015
    • 1004

    email attachment

    Hello

    We receive e-mails with several JPG files. They are in the attachment, not in the e-mail body.

    Is the parameter inlineAttachmentUploadMaxSize responsible?

    Peter
  • yuri
    Member
    • Mar 2014
    • 8442

    #2
    Hi Peter,

    I don't think so. If you could provide us the email original I'd look.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • peterberlin
      Active Community Member
      • Mar 2015
      • 1004

      #3
      Hi Yuri,

      we get emails with 20MB attached.

      In the Espo it says
      "not fetched. The email size exceeds the limit."

      Which parameters do we have to change?

      'emailNotificationsDelay' => 30,
      'emailMessageMaxSize' => 25,
      'notificationsCheckInterval' => 10,
      'maxEmailAccountCount' => 2,
      'followCreatedEntities' => false,
      'b2cMode' => false,
      'restrictedMode' => false,
      'theme' => 'HazyblueVertical',
      'massEmailMaxPerHourCount' => 70,
      'massEmailVerp' => false,
      'personalEmailMaxPortionSize' => 50,
      'inboundEmailMaxPortionSize' => 50,

      Comment

      • esforim
        Active Community Member
        • Jan 2020
        • 2204

        #4
        Yes those are certainly annoying... wish there was a manual overwrite button to import that missing email.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8442

          #5
          Administration > Inbound Emails > Email Max Size
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • esforim
            Active Community Member
            • Jan 2020
            • 2204

            #6
            That setting is for all future email.

            I mean if we can individually just overwrite "one" email that above the filesize.

            Comment

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