Hi all,
when triing to made a pdf template to print cases (tickets) i have no idea how to print also the history of each ticket (case). Means, when a ticket (case) is opened, later comments are added on this ticket, on a template building i can add the differents concepts on the ticket but no way to print on pdf the history. Any idea how to?
Thank you in advance for your help. I supose must be really easy but or i'm blocked or lost to find it.
Thank you.
when triing to made a pdf template to print cases (tickets) i have no idea how to print also the history of each ticket (case). Means, when a ticket (case) is opened, later comments are added on this ticket, on a template building i can add the differents concepts on the ticket but no way to print on pdf the history. Any idea how to?
Thank you in advance for your help. I supose must be really easy but or i'm blocked or lost to find it.
Thank you.
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