Hello,
Espo generates a case for each incoming e-mail. I want to turn off this function. During my research in the forums I came across that there is an "e-mail-to-case" function that you can turn on and off. Unfortunately, I can not find anywhere described where this switching function is stored. Can anyone tell me where I can find this?
Thanks in advance.
Espo generates a case for each incoming e-mail. I want to turn off this function. During my research in the forums I came across that there is an "e-mail-to-case" function that you can turn on and off. Unfortunately, I can not find anywhere described where this switching function is stored. Can anyone tell me where I can find this?
Thanks in advance.
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