Printing to pdf results in a blank page

[McBrumm]

Hi,
I´m sorry, I have only questions and can´t help to fix other issues

I want to print to pdf. I have created a template and a blank page opens when I print.
I think the error is somewhere on the server, which I could fix via php.ini. In another topic the problem was solved in the settings of the "open_basedir".
However, there is not the correct setting for the "open_basedir". Can someone please tell me what I should enter there?
To be on the safe side, I've included the log file below.
Thanks for the help
McBrumm

espo-2021-06-19.log

[McBrumm]

I think , the settings on "open_basedir" ist not the problem

[shalmaxb]

could you post your template code. This would be the first place to look, if there is something wrong.

[McBrumm]

I generate the template with Administration --> PDF Templates --> Templates ---> Create Template

[shalmaxb]

Open edit template and go to code view (</>). The editor sometimes adds strange tags, that you cannot see in the WYSIWYG editor.

[McBrumm]

No, there are no strange tags

[shalmaxb]

This looks all ok, and it should, because it is the most simple tags and that should work. I guess, there is really something missing in the server configuration. The log file in this case does not help a lot.
Do you use espoCRm on a local stack or in a hosting/server?

[McBrumm]

...guess, there is really something missing in the server configuration....

this could explain my problems to install version 6.x.x.


i use crm on my homepage
if it is necessery i could post phpinfo as a pdf, maybe somebody find the failure

[McBrumm]

it took time.... but i solved it. It was a setting in my php configuration

[shalmaxb]

Good to hear that. Could you tell, what configuration you had to change. Could be helpful for others.

[McBrumm]

I would.... if I could
I changed and switch on / off some settings at the same time. I can´t say, which setting was the right one :-)