Update error

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  • luc
    Junior Member
    • Apr 2021
    • 18

    Update error

    Hello
    I was updating my CRM, I downloaded version 5.3.6 since the version I currently have is 5.2.5, and when I went to administration> update and choose the file, the following appeared:
    Permission denied: unable to create a folder on the server - data/upload/upgrades
    I have looked in the data / upload directory but I don't have the upgrades folder

    What can I do about it?
    Help with this please
  • item
    Active Community Member
    • Mar 2017
    • 1476

    #2
    Hello,
    just a advice, find a developper... give some "euro" for upgrade...
    if you can't resolve this issue (permission).. you are on 5.2.x ... now we are on 6.1.x ..
    really don't go more, else you will loose many time and more money.

    Regards
    If you could give the project a star on GitHub. EspoCrm believe our work truly deserves more recognition. Thanks.​

    Comment

    • Maximus
      Senior Member
      • Nov 2018
      • 2731

      #3
      Hi there,
      In case you want to try fix this permission issue on your own, please read this manual https://docs.espocrm.com/administrat...-based-systems.

      Comment


      • item
        item commented
        Editing a comment
        Hello Maximus,
        really this not end with permission.
        php version
        database version
        database encoding

        with only permission resolve, you just have a "error 500" or "blank page" in 2 upgrade

        Regards
    • Maximus
      Senior Member
      • Nov 2018
      • 2731

      #4
      Hi item,
      You are right. But in case with upgrading from 5.2.5 to 5.3.6 this step might be enought.
      luc here you can check what enchancement was edded, bug fixed, when some php or database version were dropped https://github.com/espocrm/espocrm/releases?after=5.3.6.

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