I tried to follow the documentation available on https://docs.espocrm.com/administrat...tracking-urls/ to create and catch url in workflows.
However, the process does not get the signal properly. My target Entity is "V3DealRounds", the tracking url from the "Campaign" is 602d3983a1f8e16f3. I tried the following:
1)
Create an email template with the following link:
{trackingUrl:602d3983a1f8e16f3.{V3DealRounds.id}}
2)
Add an Event Signal, trying to catch the following signal:
clickUniqueUrl.V3DealRounds.{$id}
The e-mail is sent properly to the user, however the Signal is not caught and the process does not move further.
Are the codes properly generated? It is a bit weird that the tracking url is not required in 2.
However, the process does not get the signal properly. My target Entity is "V3DealRounds", the tracking url from the "Campaign" is 602d3983a1f8e16f3. I tried the following:
1)
Create an email template with the following link:
{trackingUrl:602d3983a1f8e16f3.{V3DealRounds.id}}
2)
Add an Event Signal, trying to catch the following signal:
clickUniqueUrl.V3DealRounds.{$id}
The e-mail is sent properly to the user, however the Signal is not caught and the process does not move further.
Are the codes properly generated? It is a bit weird that the tracking url is not required in 2.