Announcement

Collapse
No announcement yet.

Problem with saved Importsettings

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Problem with saved Importsettings

    Hallo,
    we need to Import Data every Day. The new feature is a great improvment for us.
    But it does not work corect.
    We have a test and a produktive system.
    On the prod. System the Settings are not saved.
    First the default settings from the First page are not saved. This is the page where you can set things like Date format und Field delimiter.
    If you select an older import and use "New import with same params" then you dont get the old params and field assignment

    On the testsystem this is working .
    Any Idea? I used the clear cache and rebuild funktion.

    I got Erros in the webconsole. the errors are different from the test system.
    Attached Files

  • #2
    Hi there,
    What is your prod EspoCRM version?
    Try to set a logger level to DEBUG in the /data/config.php file https://docs.espocrm.com/administrat...e-for-a-logger. Then save the custom configs for Import and check an EspoCRM and a web server log files.

    Also, you can open F12 tab on the Import first page. Switch to the Network tab -> save the custom configs -> Check the status of the PUT request to a current user's preferences. E.g.:
    Code:
    http://your-espocrm-link/api/v1/Preferences/id-of-the-current-user

    Comment


    • JayBee4pl
      JayBee4pl commented
      Editing a comment
      Thanks.
      i had 6.0.4 and updatet now to 6.0.8
      i raised the loglevel and will check.
Working...
X