auto assign import e-mails to team

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  • nsns
    Junior Member
    • Jun 2019
    • 25

    #1

    auto assign import e-mails to team

    Hi,
    i need the following: if an account is assigned to specific team is possible the e-mails that this account send to us also be assigned to the same team?
    Thanks.
  • Maximus
    Senior Member
    • Nov 2018
    • 2730

    #2
    Hi there,
    Yes, it is possible. You can set this logic with Formula https://docs.espocrm.com/administration/formula/.

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    • nsns
      Junior Member
      • Jun 2019
      • 25

      #3
      Originally posted by Maximus
      Hi there,
      Yes, it is possible. You can set this logic with Formula https://docs.espocrm.com/administration/formula/.
      Can you please give me an example?
      Thanks.

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