Automatic emails

[Mark]

Hi,
I wanted to ask if there are some restrictions on "base" type entity, regarding email templates. Because I tried sending an email through a workflow and the email template did not work. And when I tried to print out a PDF on the same record with the same template it worked just fine. And when I tried sending emails with a similar template from an entity that is base plus it worked just fine.

[Maximus]

Mark, could you provide the screenshots with the templates so we could chack it?

[Mark]

It worked when I did it through a script task that sends an email