Hi
Please help me
With new email creates new case with status "New".
I assign this case to user and new status is Assigned.
But I can't to see any changes if customer sended new message to case. I would like to highlight cases with new messages (example, bold to all line in list).
Please help me
With new email creates new case with status "New".
I assign this case to user and new status is Assigned.
But I can't to see any changes if customer sended new message to case. I would like to highlight cases with new messages (example, bold to all line in list).
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