*.msg Attachments are displayd but not downloaded

[JayBee4pl]

We have sometimes attached Mails in the cases module. These are Outlook Mails and have .msg as ending. Something line "Re:Special new offer.msg"
If we click on this attachment link it is display in the Browserwindow which shows garbage.
I expect something like a Browser message which says "Download or open with Outlook"
Is this a Espo topic or a Firefox topic?

regards Jens

[espcrm]

It would be a Firefox topic I believe, all handler of MIME (file) type is handle by your web browser. See if you can have a look in
Firefox > Options > General > Applications > (search for .msg or outlook or try looking for anything relate to these filetype.)

[JayBee4pl]

Hi, es i know for now this are Settings in the Webserver.
I changed following Files:
/etc/mime.types

i added "application/vnd.ms-outlook msg"


/etc/httpd/conf/httpd.conf

I added " AddType application/vnd.ms-outlook .msg"

But it does not help.

Are there Mime Type setting in PHP?

[JayBee4pl]

MIME Typ for MSG from here:

https://www.lifewire.com/mime-types-by-content-type-3469108

[JayBee4pl]

I need to bumb this Topic.
It seems that the MIME Typ setting is done in PHP.
Did some one know where to set?

[espcrm]

Can't help sorry. But here is a bump.

I did tried to do a quick search for any tutorial but it seem like this might not be a general issue where we can modify it on a server level. But it might sound like it require changing a EspoCRM code.

Also tried searching for "attachment" file to see if there anything that look related or obvious but no luck there either.

[JayBee4pl]

Hi,
i found a colum "type" in the attachment table.
If the mail2case function gets a mail with a msg attachment it is stored with type "message/rfc822". If i want to download Firefox will open this file with Outllok.
if i upload am .msg file it gets the type "text/plain" and its not possible to open it with Outlook .

How is the type determined while uploading a file?

regards Jens

[LuckyLouie]

Has anyone managed to find a solution?