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We have a e-commerce website where we wan to offer the ability for our customer to request support. We want these support questions to enter directly into our ESPO CRM as a "Case" without the customer having to create an account and contact The problem is that ESPO does not allow that action unless the web form is within the ESPO CRM system. This means that actual form must appear within the ESPO CRM framework with its menu and header. Although I can build the custom PHP code to post directly to the "Case" I would rather not do that kind of complicated work-around. So far I have not been able to find out how to stay within the ESPO CRM to do such a web form. If you follow the link and then click on "Ask a Question" you will see how we presently use a CRM to perform this function without being inside of the actual CRM system.
Is there a way to do this with ESPO CRM without writing a lot of custom PHP code?
Is there a way to do this with ESPO CRM without writing a lot of custom PHP code?
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