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  • case-assignment

    Hello,

    users edit cases that are not yet assigned to anyone. You forget to assign the case to yourself.
    For the solution I wanted to use the formula code:
    assignedUserId = modifiedById;
    it does not work

    peter

  • #2
    Hi Peter,

    Try this:

    Code:
    assignedUserId  = env\userAttribute('id');

    Comment


    • #3
      Hi Yuri

      Thanks a lot. The code works. Unfortunately the new ID is shown and not the username. After a reload of the mask or a new call of the data set the display is correct.

      You can start a no reload of the page with formula.

      Comment


      • #4
        you need to add:

        Code:
        assignedUserName = env\userAttribute('name');

        Comment


        • peterberlin
          peterberlin commented
          Editing a comment
          Excuse me,
          I might as well have known that by now.
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