Mass email not working anymore

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  • luckejuin
    Junior Member
    • Apr 2020
    • 1

    Mass email not working anymore

    Hi,

    Mass emails are not sent out; stay on pending. Nothing in logs.
    Test email work fine.
    Schedule job is active/running but the last log entries are from our previous mass email in July. Nothing more recent.

    Any hint on what else to check?

    Thanks,
  • yuri
    Member
    • Mar 2014
    • 8635

    #2
    Hi,

    Maybe related: https://forum.espocrm.com/forum/bug-reports/57170-email-campagin-won-t-send-or-queue-all-emails
    .

    Check whether a collation for 'lower' column in 'email_address' table is utf8mb4_unicode_ci.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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