Empty Import Page

[ranibeta300]

hello everybody, i can't import contacts because the import page is empty. what can I do? Thanks in advance.

[Maximus]

Hi,
1. Press F12 button to open the developer tools. After, refresh a web page and provide screenshots with errors in the log and network tabs. Try to reproduce this issue in the incognito tab.
2. Check the log file for the error description in the /data/logs directory.

[ranibeta300]

Hi Maximus, there is no error description in the log file but in find this in the "Console". Thank you for your help!

VM975:129 Uncaught (in promise) TypeError: Cannot read property 'toString' of undefined
at child.setup (eval at _execute (loader.js:94), <anonymous>:129:35)
at child.initialize (bull.js:276)
at child.Backbone.View (backbone-min.js:1224)
at child [as constructor] (backbone-min.js:1884)
at child [as constructor] (backbone-min.js:1884)
at new child (backbone-min.js:1884)
at Bull.Factory.<anonymous> (bull.js:114)
at Bull.Factory._getViewClass (bull.js:93)
at Bull.Factory.create (bull.js:110)
at bull.js:843
setup @ VM975:129
initialize @ bull.js:276
Backbone.View @ backbone-min.js:1224
child @ backbone-min.js:1884
child @ backbone-min.js:1884
child @ backbone-min.js:1884
(anonymous) @ bull.js:114
_getViewClass @ bull.js:93
create @ bull.js:110
(anonymous) @ bull.js:843
createView @ bull.js:828
changeStep @ VM973:49
afterRender @ VM973:60
_afterRender @ bull.js:469
(anonymous) @ bull.js:428
(anonymous) @ bull.js:692
getTemplate @ bull.js:1232
_getTemplate @ bull.js:755
(anonymous) @ bull.js:690
tryReady @ bull.js:652
_getNestedViewsHtmlList @ bull.js:657
_getHtml @ bull.js:680
(anonymous) @ bull.js:412
render @ bull.js:410
(anonymous) @ controller.js:310
_makeReady @ bull.js:514
_tryReady @ bull.js:500
initialize @ bull.js:321
Backbone.View @ backbone-min.js:1224
child @ backbone-min.js:1884
child @ backbone-min.js:1884
child @ backbone-min.js:1884
(anonymous) @ bull.js:114
_getViewClass @ bull.js:93
create @ bull.js:110
(anonymous) @ controller.js:338
master @ controller.js:244
main @ controller.js:261
actionIndex @ VM934:50
doAction @ controller.js:213
eval @ VM917:315
getController @ VM917:382
doAction @ VM917:313
eval @ VM917:297
triggerEvents @ backbone-min.js:369
triggerApi @ backbone-min.js:356
eventsApi @ backbone-min.js:155
Events.trigger @ backbone-min.js:346
dispatch @ router.js:337
defaultAction @ router.js:314
execute @ backbone-min.js:1517
(anonymous) @ router.js:243
checkConfirmLeaveOut @ router.js:200
execute @ router.js:238
(anonymous) @ router.js:228
(anonymous) @ backbone-min.js:1788
m.some.m.any @ underscore-min.js:5
loadUrl @ backbone-min.js:1786
checkUrl @ backbone-min.js:1776
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[yuri]

Should be already fixed in 5.8.2.

[ranibeta300]

YES, great - thank you very much!!!