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  • Flowchart issues

    Hi..

    I am trying to add a simple Timer Intermediate Event (Catching) to send notification my Process Flowchart, is not work properly

    How can I set Timer Intermediate Event (Catching) condition to send notification

    Click image for larger version

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    Click image for larger version

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    My Flowchart and Timer condition as given hear..

    This flowchart Timer Condition Is always in Pending..


  • #2
    Hi,

    Maybe cron is not running.

    Comment


    • #3
      Hi..

      where i have to check cron is working are not..

      Comment


      • #4
        First of all, go to Administration -> Settings -> Disable Cron box (it should be unchecked). After, follow this:
        https://www.espocrm.com/documentatio...re-not-working.
        https://www.espocrm.com/documentatio...-setup-crontab.

        Comment


        • #5
          On the Administration page you should see a red notification if your cron is not working.

          Comment


          • #6
            Cron is working on Administration page Notification is not shown

            Comment


            • #7
              Hello,
              Please check the next few thisngs:
              1. Go to Administration -> Scheduled Jobs. Check whether the Process Pending Flows job is active. How often this job runs? Enter to it and investigate its log.
              2. Go to your flowchart process and investigate its log (see screenshot). What is the last process stage?
              Attached Files

              Comment


              • #8
                Please send your Timer Condition I will check with my condition

                Click image for larger version

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                Last edited by Jaguir Khan; 11-21-2019, 12:09 PM.

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                • #9
                  It is not necessary, cause I tested it with your timer condition and with others as well. It works. May I ask you what EspoCRM and Advanced Pack version do you use?
                  So what about your scheduled job. Is it Active and successfully executes according to its schedule?

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