Flowchart issues

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  • Jaguir Khan
    Junior Member
    • Nov 2019
    • 10

    Flowchart issues

    Hi..

    I am trying to add a simple Timer Intermediate Event (Catching) to send notification my Process Flowchart, is not work properly

    How can I set Timer Intermediate Event (Catching) condition to send notification

    Click image for larger version

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    Click image for larger version

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    My Flowchart and Timer condition as given hear..

    This flowchart Timer Condition Is always in Pending..

  • yuri
    Member
    • Mar 2014
    • 8453

    #2
    Hi,

    Maybe cron is not running.
    If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

    Comment

    • Jaguir Khan
      Junior Member
      • Nov 2019
      • 10

      #3
      Hi..

      where i have to check cron is working are not..

      Comment

      • Maximus
        Senior Member
        • Nov 2018
        • 2731

        #4
        First of all, go to Administration -> Settings -> Disable Cron box (it should be unchecked). After, follow this:
        https://www.espocrm.com/documentatio...re-not-working.
        https://www.espocrm.com/documentatio...-setup-crontab.

        Comment

        • yuri
          Member
          • Mar 2014
          • 8453

          #5
          On the Administration page you should see a red notification if your cron is not working.
          If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

          Comment

          • Jaguir Khan
            Junior Member
            • Nov 2019
            • 10

            #6
            Cron is working on Administration page Notification is not shown

            Comment

            • Maximus
              Senior Member
              • Nov 2018
              • 2731

              #7
              Hello,
              Please check the next few thisngs:
              1. Go to Administration -> Scheduled Jobs. Check whether the Process Pending Flows job is active. How often this job runs? Enter to it and investigate its log.
              2. Go to your flowchart process and investigate its log (see screenshot). What is the last process stage?
              Attached Files

              Comment

              • Jaguir Khan
                Junior Member
                • Nov 2019
                • 10

                #8
                Please send your Timer Condition I will check with my condition

                Click image for larger version

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                Last edited by Jaguir Khan; 11-21-2019, 12:09 PM.

                Comment

                • Maximus
                  Senior Member
                  • Nov 2018
                  • 2731

                  #9
                  It is not necessary, cause I tested it with your timer condition and with others as well. It works. May I ask you what EspoCRM and Advanced Pack version do you use?
                  So what about your scheduled job. Is it Active and successfully executes according to its schedule?

                  Comment

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