Error in create account view

[Nishan Perera]

Hi Im getting below error while trying to create an account. This only happens for accounts. Please check and advice.

7VM2853:109 Uncaught (in promise) TypeError: this.params.options.sort is not a function
at child.setup (eval at _execute (loader.js:94), <anonymous>:109:59)
at child.initialize (bull.js:276)
at child.Backbone.View (backbone-min.js:1224)
at child [as constructor] (backbone-min.js:1884)
at child [as constructor] (backbone-min.js:1884)
at child [as constructor] (backbone-min.js:1884)
at new child (backbone-min.js:1884)
at Bull.Factory.<anonymous> (bull.js:114)
at Bull.Factory._getViewClass (bull.js:93)
at Bull.Factory.create (bull.js:110)

[Maximus]

Hello,
what did you do before this issue had occurred (upgrade, code customization, etc.)? Did the account record was created?

[Nishan Perera]

Hello Maximus,

I did change in detail layout view (remove a field) and add new field only. Only create account getting this error. No code customization no upgrade.


Im getting below warning as well

The resource http://espocrm.com/espocrm/client/fo...-ext-600.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

The resource http://espocrm.com/espocrm/client/fo...-regular.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

[Maximus]

Try to chack whether this issue occurs in the incognito window mode. Perhaps a browser tries to load that field you have removed from the layout. If this issue will not reproduce in the incognito mode, cleare the web browser cache.

[Nishan Perera]

Hi Max,

I have tried with different browser, cleared cache but nothing happen. Same error popups. Any advice ??

[Nishan Perera]

Hi Max,

I found the issue. which is the newly created Enum field I have put only field name and ticked "Is Sorted (alphabetically)". since there is no field option data to sort, details view not getting loaded.

[Maximus]

Thanks for reply. We will fix that.