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Tagging in stream is no longer sending email since version 5.6.3

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  • Tagging in stream is no longer sending email since version 5.6.3

    When tagging in the stream @whatever it is no longer sending emails to anyone who is tagged.
    Is this a bug? I have already confirmed all my settings are the same as before.

  • #2
    yuri

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    • #3
      Maximus

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      • #4
        Check if your cron is enabled. After upgrading to 5.6.3, my cron was disabled on settings.

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        • #5
          It appears to be one account in specific. "Account1" which also has a Group mailbox setup. is not getting emails or notifications when tagged in the stream.

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          • #6
            it was working before I upgraded.

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            • #7
              Hello khooper.
              I have checked it, and the notifications are working. Please check in the Administration -> Notifications whether the 'Send email notifications about mentions in posts' box is checked.

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              • khopper
                khopper commented
                Editing a comment
                Yes this is checked. Administration -> Notifications whether the 'Send email notifications about mentions in posts'

                it only 1 account that that is not working. However this 1 account has a group email box with the same email as the account.
                When i tag it nothing comes through to anyone.

                It used to work until I added it as a group email box in espo.

            • #8
              On my 5.6.3 instance, it works well.

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              • khopper
                khopper commented
                Editing a comment
                I am glad it works for you, however i'm not why my instance is not working. I will attach images so you can see and maybe have a better understanding.

            • #9
              Maximus see attached photos.

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              • #10
                Hello khopper. Sorry for the delayed reply.
                Thank you for attachments. I have tried to reproduce it again but nothing. It works good. Do you have any email filter on your email server?

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