auto assign team when sent e-mail from a group e-mail account

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  • nsns
    Junior Member
    • Jun 2019
    • 20

    auto assign team when sent e-mail from a group e-mail account

    I need to auto assign a specific team (to e-mail) when a user sents a e-mail from a group e-mail account.
    Is that possible?
    Maybe from formula?
    Thanks.
  • Maximus
    Senior Member
    • Nov 2018
    • 2731

    #2
    Hello.
    You can try to use workflow for it.

    Comment

    • nsns
      Junior Member
      • Jun 2019
      • 20

      #3
      I'm not in advanced pack, so workflow is not an option.
      Thanks.

      Comment

      • Maximus
        Senior Member
        • Nov 2018
        • 2731

        #4
        Code:
        ifThen(
            fromAddress == 'yourGroupEmailAddress' && status == 'Sent', 
            entity\addLinkMultipleId('teams', '5cde74469540dc3fc')
        )

        Comment

        • nsns
          Junior Member
          • Jun 2019
          • 20

          #5
          It works!
          Thanks Maximus !

          Comment

          Working...