Tweet
<?php
namespace Espo\Custom\Hooks\Tenancy;
use Espo\ORM\Entity;
class TenancyHooks extends \Espo\Core\Hooks\Base
{
public function beforeSave(Entity $entity, array $options=array())
{
// if it's a new tenancy, change the status of the property to 'Occupied'
if ($entity->isNew()) {
$entityManager = $this->getEntityManager();
$propertyId = $entity->get('propertyId');
$propertyObject = $entityManager->getRepository('Property')->where(['id'=>$propertyId])->findOne();
$propertyObject->set('status','Occupied');
}
}
}
if ($entity->isNew()) {
$entityManager = $this->getEntityManager();
$parentId = $entity->get('parentId');
$parentType = $entity->get('parentType');
$propertyObject = $entityManager->getRepository($parentType)->where(['id'=>$parentId])->findOne();
$propertyObject->set('status','Occupied');
}
<?php
namespace Espo\Custom\Hooks\ServiceTicket;
use Espo\ORM\Entity;
class ServiceTicketHooks extends \Espo\Core\Hooks\Base
{
public function beforeSave(Entity $entity, array $options=array())
{
$entityManager = $this->getEntityManager();
// get the ticket submitter record
$authorObject = $this->getUser();
// if the service ticket is new:
if ($entity->isNew()) {
// prepare the list of users to be notified by email about the insert event of the service ticket
$distributionList=[];
// get the email of users belonging to target roles
$roleNames = ["Property Manager","Maintenance Coordinator","Manager Assistant"];
foreach($roleNames as $targetRole) {
$roleObject = $entityManager->getRepository("Role")->where(['name'=>$targetRole])->findOne();
if($roleObject) {
$roleUserList = $entityManager->getRepository('Role')->findRelated($roleObject, 'users', array('whereClause' => array('isActive' => true)));
foreach ($roleUserList as $user) {
if ($user->id === $this->getUser()->id) continue; // skip the user, if internal, actually making the update - in case the ticket was created manually by a phone request
if (in_array($user->get('emailAddress'), $distributionList)) continue; // avoid duplicating email addresses
// append the user email to the distribution list
$distributionList[] = $user->get('emailAddress');
}
}
}
// add the ticket creator if not already included
if (!in_array($authorObject->get('emailAddress'), $distributionList)){
$distributionList[] = $authorObject->get('emailAddress');
}
// initialize a mail sender service
$mailSender = $this->getContainer()->get('mailSender');
// create an email entity and load the main properties
$email = $this->getEntityManager()->getEntity('Email');
if(isset($_SERVER['HTTPS'])){
$protocol = ($_SERVER['HTTPS'] && $_SERVER['HTTPS'] != "off") ? "https" : "http";
} else {
$protocol = 'http';
}
$baseUrl = $protocol . "://" . $_SERVER['HTTP_HOST'].'/{{your folder where the espo application is held}}/#ServiceTicket/view/'.$entity->get('id');
$subject = 'Maintenance request created";
$body = 'Request details:<br/>'.$entity->get('description');
$body.= '<br/><br/>Please click below to follow the ticket progress<br/><br/>'.$baseUrl.'<br/><br/>Maintenance Team';
// iterate the list of target users to be notified
foreach($distributionList as $emailAddress) {
// load the email object
$email->set(array(
'subject' => $subject,
'body' => $body,
'isHtml' => true,
'from' => '{{your from email address}}',
'to' => $emailAddress,
'isSystem' => true
));
// send the email
$mailSender->send($email);
}
}
}
}
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