Hello!
Can anyone tell me if there is a way to have an email alert sent to an assigned user, after X days has passed after emailing a Lead and that Lead has not replied back?
We get many inquiries from our marketing efforts. They populate in Leads, we email an initial reply, and only the serious ones get converted to a Contact. But the email conversation, while still in the Leads section, can go back and forth many times, and then stop. The only way to know if it stops is to manually check through MANY leads. So an alert like the above would bring to the user's attention when a Lead has not replied to user's last email after X days.
*I have the expansion pack.
All help much appreciated, thank you!
-James
Can anyone tell me if there is a way to have an email alert sent to an assigned user, after X days has passed after emailing a Lead and that Lead has not replied back?
We get many inquiries from our marketing efforts. They populate in Leads, we email an initial reply, and only the serious ones get converted to a Contact. But the email conversation, while still in the Leads section, can go back and forth many times, and then stop. The only way to know if it stops is to manually check through MANY leads. So an alert like the above would bring to the user's attention when a Lead has not replied to user's last email after X days.
*I have the expansion pack.
All help much appreciated, thank you!
-James
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