Email notifications not working?

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  • Maximus
    replied
    So I understand that email notifications require cron?
    Yes, the cron is necessary. Read the documentation to define how to configure the crontab file https://www.espocrm.com/documentatio...etup-a-crontab.

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  • allphoto
    replied
    ok in the shceduled jobs i can see:
    Note: Add this line to the crontab file to run Espo Scheduled Jobs:
    * * * * * cd /var/www/html/EspoCRM; /usr/bin/php -f cron.php > /dev/null 2>&1

    so i understand that the emai notifications require cron?
    where is the cron tab file located?

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  • Maximus
    replied
    Check if these notifications aren't in your spam box. Also, go to Administration -> Scheduled Jobs -> Send Email Notifications. Is it active? Check in its log if there some failed job, or that which has the running status?

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  • allphoto
    replied
    yes,
    as I said. I can send test email, or send emails from the emails section.
    that works fine.
    its just that any notifications emails are not being sent and I dont know why ?

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  • Maximus
    replied
    Hello.

    It works. Have you configured the smtp connections in the Administration -> Outbound Emails?

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  • allphoto
    started a topic Email notifications not working?

    Email notifications not working?

    I have set up general email account.
    I can send emails from the system.
    but I dont see any notifications being sent.
    Ive tried with many test accounts with Tasks, Meetings, Opportunities etc.
    nothing works

    in Administration » Notifications:
    i have all checked all in: Notifications upon assignment, Send email notifications about mentions in posts (...) etc.

    so what is the problem here?
    I'd appreciate some help
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