Workflow - Howto create task from email in a case with case number in task name

[leon]

Hi,

I would like to create a task whenever an email is sent in a case. The task should have the case number in its name, e.g. Task for case 105
I cannot get this last part to work.

I've tried to use the formula:

name=string\concatenate('Task for case ', parentId);

but this results in the database ID, not the case number:





Any help would be appreciated.

Leon

[Maximus]

Hello,
try this name = string\concatenate('Task for case ', parentName)

[leon]

Hi Maximus,

Unfortunately this does not seem to work.
parentName results in nothing being added:



parentType does work, it adds Case to it



So it seems that only parentType and parentID work.

[Maximus]

You can try to write a hook https://www.espocrm.com/documentatio...lopment/hooks/