Inbound E-mail error

[Mendziu]

Hello,

My client Espo cannot connect to the inbound e-mail(IMAP Gmail), when i'm try to select trash folder then i'm error(Could connected to IMAP serwer), but smtp work great.

I'm sorry for my English.

Pozdrawiam.
Marcin.

[yuri]

Hello

Maybe you need different port? Screenshot is too small. Dzen dobry.

[Mendziu]

Hi,

Yurikuzn what do you mean diffrent port, gmail via imap need 993 port and ssl auth yes. I creat new acount in another e-mail provaider, and I have this same error.

P.S. Dzień dobry i now we have a very crazy letters (ęóąśżźć)

[yuri]

host: imap.gmail.com
port: 993
ssl: true

Just checked google account and worked.

[yuri]

Maybe there is some bug. Can you save the record with any Trash folder value and then edit it?

[Mendziu]

Yurikuzn
I'm sorry but tell me how i can record(i'm teaching how to work with CRM)

[Mendziu]

Yuri - tell me, i configure inbound e-mail, and when i click to monitored folder the Espo show error "Could not connected to IMAP serwer". I think somethig i do wrong

[yuri]

That's weird. Can you try some another IMAP to make sure the issue not only with this server. Maybe check log: data/logs/

Thanks

[Mendziu]

Yuri check this log is from yesterday

InputData:  - cannot connect to host ; error = fsockopen(): unable to connect to ssl://imap.gmail.com:993 (Connection timed out) (errno = 0 ) [] []
[2014-07-08 19:17:10] Espo.ERROR: Display Error: cannot connect to host ; error = fsockopen(): unable to connect to ssl://imap.gmail.com:993 (Connection timed out) (errno = 0 ), Code: 0 URL: /CRM/api/v1/InboundEmail/action/getFolders?host=imap.gmail.com&port=993&ssl=true&username=&password=[B]xxxxxxxxxxxx[/B] [] []
[2014-07-08 19:17:36] Espo.ERROR: API [GET]:/:controller/action/:action, Params:Array

[Mendziu]

Yuri,

Problem with connection to inbound gmail is solved!. My provaider is blocking port 993.

спасибо

[yuri]

Nice. Немає за що.