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  • Inbound E-mail error

    Hello,

    My client Espo cannot connect to the inbound e-mail(IMAP Gmail), when i'm try to select trash folder then i'm error(Could connected to IMAP serwer), but smtp work great.

    I'm sorry for my English.

    Pozdrawiam.
    Marcin.

  • #2
    Hello

    Maybe you need different port? Screenshot is too small. Dzen dobry.

    Comment


    • #3
      Hi,

      Yurikuzn what do you mean diffrent port, gmail via imap need 993 port and ssl auth yes. I creat new acount in another e-mail provaider, and I have this same error.

      P.S. Dzień dobry i now we have a very crazy letters (ęóąśżźć)

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      • #4
        host: imap.gmail.com
        port: 993
        ssl: true

        Just checked google account and worked.

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        • #5
          Maybe there is some bug. Can you save the record with any Trash folder value and then edit it?

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          • #6
            Yurikuzn
            I'm sorry but tell me how i can record(i'm teaching how to work with CRM)

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            • #7
              Yuri - tell me, i configure inbound e-mail, and when i click to monitored folder the Espo show error "Could not connected to IMAP serwer". I think somethig i do wrong
              Last edited by Mendziu; 07-09-2014, 05:49 AM.

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              • #8
                That's weird. Can you try some another IMAP to make sure the issue not only with this server. Maybe check log: data/logs/

                Thanks

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                • #9
                  Yuri check this log is from yesterday
                  Code:
                  InputData:  - cannot connect to host ; error = fsockopen(): unable to connect to ssl://imap.gmail.com:993 (Connection timed out) (errno = 0 ) [] []
                  [2014-07-08 19:17:10] Espo.ERROR: Display Error: cannot connect to host ; error = fsockopen(): unable to connect to ssl://imap.gmail.com:993 (Connection timed out) (errno = 0 ), Code: 0 URL: /CRM/api/v1/InboundEmail/action/getFolders?host=imap.gmail.com&port=993&ssl=true&username=&password=[B]xxxxxxxxxxxx[/B] [] []
                  [2014-07-08 19:17:36] Espo.ERROR: API [GET]:/:controller/action/:action, Params:Array

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                  • #10
                    Yuri,

                    Problem with connection to inbound gmail is solved!. My provaider is blocking port 993.

                    спасибо

                    Comment


                    • yuri
                      yuri commented
                      Editing a comment
                      Nice. Немає за що.
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