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Advanced Pack/Reports: Error 500

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  • Advanced Pack/Reports: Error 500

    Hi there,

    We've just recently upgraded to Advanced Pack 1.33.8 and get the following errors since:
    Code:
    [Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (exportList, line 0)
    [Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (getEmailAttributes, line 0)
    The first error occurs when trying to export a Report, the latter when trying to e-mail a report.

    What could be the issue here?

  • #2
    Hi,

    Anything in EspoCRM logs?

    Comment


    • #3
      Hi Yuri,

      Thanks for your quick reply. Nope, today's log is empty.

      Comment


      • #4
        Could you install a previous version to make sure the error doesn't occur there?

        The error message must be somewhere in logs.

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        • #5
          Maybe you upgraded something on your server? Check Administration > System Requirements.
          Last edited by yuri; 02-19-2019, 09:04 AM.

          Comment


          • #6
            Thanks so much, Yuri. The problem was indeed a failed system requirement, xmlwriter wasn't installed.

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