Advanced Pack/Reports: Error 500

[tobias]

Hi there,

We've just recently upgraded to Advanced Pack 1.33.8 and get the following errors since:

[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (exportList, line 0)
[Error] Failed to load resource: the server responded with a status of 500 (Internal Server Error) (getEmailAttributes, line 0)

The first error occurs when trying to export a Report, the latter when trying to e-mail a report.

What could be the issue here?

[yuri]

Hi,

Anything in EspoCRM logs?

[tobias]

Hi Yuri,

Thanks for your quick reply. Nope, today's log is empty.

[yuri]

Could you install a previous version to make sure the error doesn't occur there?

The error message must be somewhere in logs.

[yuri]

Maybe you upgraded something on your server? Check Administration > System Requirements.

[tobias]

Thanks so much, Yuri. The problem was indeed a failed system requirement, xmlwriter wasn't installed.