Case Escalation

[peterberlin]

Hello
In order to remind open cases, an email should be sent as an escalation.
One day after creating the case the email should be sent. I can't find a trigger that works.



Is there an idea?
peter

[tanya]

Hello,
I think you are looking for something like this https://forum.espocrm.com/forum/gene...s-after-3-days