no teams in e-mails

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  • peterberlin
    Active Community Member
    • Mar 2015
    • 1004

    no teams in e-mails

    Hello,
    E-mails sent by the system through a workflow are not assigned to a team.
    We send some e-mails to the entity "Cases" as notification (several workflows). The e-mails are sent, but a team is not set.
    However, there is an older workflow for this entity since the assignment of the e-mail to a team works.
    Peter
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