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Import Update/Merge function doesn't work

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  • Import Update/Merge function doesn't work

    Hi,
    the import function does not work to update the database. same csv file with which I imported the contacts. In that file i added new entries, for example the date of birth, I try to import, I follow the update instructions, but at the end it does not update anything.

    Can you help me?
    thank you

  • #2
    HI,
    did you select Update By fields, which define entity to update?

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    • #3
      Originally posted by tanya View Post
      HI,
      did you select Update By fields, which define entity to update?
      Hi, sorry for answering too late.
      It works now, update by fields it's ok

      thank you again

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