Import Update/Merge function doesn't work

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  • piedpulse
    Member
    • Oct 2017
    • 60

    Import Update/Merge function doesn't work

    Hi,
    the import function does not work to update the database. same csv file with which I imported the contacts. In that file i added new entries, for example the date of birth, I try to import, I follow the update instructions, but at the end it does not update anything.

    Can you help me?
    thank you
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    HI,
    did you select Update By fields, which define entity to update?

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    • piedpulse
      Member
      • Oct 2017
      • 60

      #3
      Originally posted by tanya
      HI,
      did you select Update By fields, which define entity to update?
      Hi, sorry for answering too late.
      It works now, update by fields it's ok

      thank you again

      Comment

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