email for birthday

[piedpulse]

Hi, is it possible to send automatic email to contacts for their birthdays?
Thanks

[tanya]

Hi,

https://www.espocrm.com/blog/report-showing-contacts-that-have-birthday/

You can do it with workflow.
Create this report.
Create scheduled workflow with this report and send email

https://www.espocrm.com/video/workflow-powerful-automation-in-business/

[piedpulse]

Thank you Tanya,
i've purchased Advanced pack, first step is ok( report created) but how can i create a workflow linked to a report?

thank you

[tanya]

Workflow with type Scheduled.
Scheduling 0 9 * * * means at 9 am every day (UTC timezone if I am right)

[piedpulse]

Workflow with type Scheduled.
Scheduling 0 9 * * * means at 9 am every day (UTC timezone if I am right)

Thank you very much Tanya

[piedpulse]

Workflow with type Scheduled.
Scheduling 0 9 * * * means at 9 am every day (UTC timezone if I am right)

With this scheduling, the email was sent at 0:00 utc (2:00 italy time: utc+2)

[tanya]

is your server (host) located in Italy as well?

[piedpulse]

is your server (host) located in Italy as well?

Yes
Italy, confirm

[piedpulse]

Could it depends on Jobs scheduled? It's a general tab:
Run Scheduled Workflows Active */10 * * * *

[piedpulse]

With 10 8 * * * = email starts and arrives at 11:00 (rome time )
with 20 8 *** = email starts and arrives at 11:30 (rome time)

I can't understand why this
can you help me?

thanks