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Sweet, the user's SMTP preferences where wrong. I've always focused on the personal e-mail address settings. Can you explain when the personal e-mail address is used rather the user's?
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Used by default for a user's primary email address.
It's rather legacy feature. We didn't have SMTP in Personal Email Accounts in the past. Moreover Personal Accounts can also be disabled by Administrator, but SMTP still be needed.If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.Comment
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Ok, thanks for clarifying and your support.Comment
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Hi all, I use an MS365 with my ESPO CRM installation. It's a group mailbox so colleagues and the system all use it. I recently moved servers, keeping the domain the same etc. I am now faced with an error and cannot send or received emails. I hope you can help :-)
ESPO Version 6.1.7
PHP Version 7.4
Latest entry on error log:
[2021-06-23 23:02:56] ERROR: (0) cannot select INBOX, is this a valid transport?; POST /InboundEmail/action/testConnection; line: 201, file: [my-espo-path]/vendor/laminas/laminas-mail/src/Storage/Imap.php [] []Comment
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