BCC Functionality?

[gauravk]

Hello - is there a way to link an email from my external email client and upload it into the CRM? Can I forward it to a BCC email address?

[yuri]

Hi,

If you have checked to use an external email client in preferences, you can force the system to add bcc. In data/condig.php add the parameter 'outboundEmailBccAddress' => 'email@address'.

[gauravk]

Hello again yuri this would mean that any email sent out of the CRM would bcc to a set email address; however what we're trying to do is have this setup in our 3rd part client.

Please refer to this thread for additional clarity/background on question:

https://forum.espocrm.com/forum/general/38736-linking-certain-emails-from-3rd-party-email-clients

Thanks!