BCC Functionality?

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  • gauravk
    Junior Member
    • Jun 2018
    • 15
    #1

    BCC Functionality?

    Hello - is there a way to link an email from my external email client and upload it into the CRM? Can I forward it to a BCC email address?
    Tags: None
    • yuri
      Member
      • Mar 2014
      • 8440
      #2
      Hi,

      If you have checked to use an external email client in preferences, you can force the system to add bcc. In data/condig.php add the parameter 'outboundEmailBccAddress' => 'email@address'.
      If you find EspoCRM good, we would greatly appreciate if you could give the project a star on GitHub. We believe our work truly deserves more recognition. Thanks.

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        • gauravk
          Junior Member
          • Jun 2018
          • 15
          #3
          Hello again yuri this would mean that any email sent out of the CRM would bcc to a set email address; however what we're trying to do is have this setup in our 3rd part client.

          Please refer to this thread for additional clarity/background on question:
          Linking certain emails from 3rd party email clients - EspoCRM Open Source Community Forum
          https://forum.espocrm.com/forum/general/38736-linking-certain-emails-from-3rd-party-email-clients
          Hello, I am new to EspoCRM and am just going through the testing of the software. So far, it seems really good, and am pleased to see a community helping each


          Thanks!

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