relationships Emails

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  • peterberlin
    Active Community Member
    • Mar 2015
    • 1004

    relationships Emails

    Hello,
    We created our own entity and connected it 1:n to the Email module.
    I can only connect an incoming e-mail bit to the standard entities (Refers to: account, leads, opportunity, contact, ticket). You cannot choose our entity.
    peter
    Last edited by peterberlin; 04-18-2018, 12:42 PM.
  • tanya
    Senior Member
    • Jun 2014
    • 4308

    #2
    Did you add this entity to parent list (Entity Manager > Email > Fields > parent > Entity List)?

    Comment

    • peterberlin
      Active Community Member
      • Mar 2015
      • 1004

      #3
      I didn't know that. It's working. Thank you very much.

      Comment

      • peterberlin
        Active Community Member
        • Mar 2015
        • 1004

        #4
        I was looking forward to it too soon. I can now arrange the email of my own entity. But this e-mail is not displayed in the "E-Mails" subpanel at your own entity.

        Comment

        • tanya
          Senior Member
          • Jun 2014
          • 4308

          #5
          Hi,
          add in custom entityDefs of this entity in links section emails link definition

          Code:
          {
              "links": {
                  "emails": {
                      "type": "hasChildren",
                      "entity": "Email",
                      "foreign": "parent",
                      "layoutRelationshipsDisabled": true    
                  }
              }
          }

          Comment

          Working...