Monitor an email account and create a record when a new email is received

[Vincent]

Can Espocrm monitor an email account and create a record of an entity when a new email is received. Thanks.

[tanya]

Hello,
you can create a case for group email account

https://www.espocrm.com/documentation/administration/emails/

If you have Advanced Pack, you can create any other record for any fetched email

[Vincent]

Thank you

[JayBee4pl]

Hello,
you can create a case for group email account

https://www.espocrm.com/documentation/administration/emails/

If you have Advanced Pack, you can create any other record for any fetched email

But will followups also connected to this record?