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Want to start off by saying thanks for all your efforts in developing this outstanding CRM platform! Has provided immense value to our small construction company. The application has been running smoothly for months. However...
Did something stupid last week. Meant to run sudo apt update and ran upgrade instead. Hosed my server. Did fresh install and restored by data tables. Everything seems to be working ok except unable to send emails via SMTP. Get the error msg listed above.
System:
EspoCRM v5.1.2
mySQL v5.7.21
php v7.0.28
Error log excerpt:
[2018-04-15 15:55:04] Espo.ERROR: EmailAccount 5a5ccb43b645f29b3 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2018-04-15 15:55:51] Espo.ERROR: API [PATCH]:/:controller/:id, Params:Array ( [controller] => Email [id] => 5ad36d2d92f9c19d5 ) , InputData: {"isRead":true,"status":"Sending"} - 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 [] []
[2018-04-15 15:55:51] Espo.ERROR: Display Error: 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 , Code: 500 URL: /EspoCRM/api/v1/Email/5ad36d2d92f9c19d5 [] []
[2018-04-15 15:57:07] Espo.ERROR: API [POST]:/:controller, Params:Array ( [controller] => Email ) , InputData: {"status":"Sending","isRead":true,"isImportant":fa lse,"inTrash":false,"folderId":false,"isUsers":fal se,"isHtml":true,"isSystem":false,"isJustSent":fal se,"assignedUserId":"5a4771414e28d2009","assignedU serName":"Eddie Mahiko III","teamsIds":["5a5e3a37ad30ea208"],"teamsNames":{"5a5e3a37ad30ea208":"Team"},"body": "<p><br></p><br><p>Eddie Mahiko</p><p>Mgr., Construction Services</p><p>Larrabee & Associates Inc.</p><p>W: (408) 364-9000</p>","attachmentsIds":[],"attachmentsNames":{},"attachmentsTypes":{},"subj ect":"test","to":"eddie.mahiko@zoho.com","bodyPlai n":"\n\n\n\nEddie Mahiko\n\nMgr., Construction Services\n\nLarrabee & Associates Inc.\n\nW: (408) 364-9000\n\n","from":"eddie@larrabeeandassociates.com" ,"cc":"","bcc":"","parentType":null,"parentName":n ull,"parentId":null,"selectTemplateName":null,"sel ectTemplateId":null} - 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 [] []
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[2018-04-15 16:55:09] Espo.ERROR: EmailAccount 5ad378e0de490be88 (Import Message w/ MailMimeParser): [HY000] SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xF0\x9F\x94\xB4 S...' for column 'name' at row 1 [] []
[2018-04-15 17:04:07] Espo.ERROR: EmailAccount 5ad378e0de490be88 (Import Message w/ MailMimeParser): [HY000] SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xF0\x9F\x92\xA1 L...' for column 'name' at row 1 [] []
[2018-04-15 17:10:33] Espo.ERROR: API [POST]:/:controller, Params:Array ( [controller] => Email ) , InputData: {"status":"Sending","isRead":true,"isImportant":fa lse,"inTrash":false,"folderId":false,"isUsers":fal se,"isHtml":true,"isSystem":false,"isJustSent":fal se,"assignedUserId":"5a4771414e28d2009","assignedU serName":"Eddie Mahiko III","teamsIds":["5a5e3a37ad30ea208"],"teamsNames":{"5a5e3a37ad30ea208":"Team"},"body": "<p><br></p><br><p>Eddie Mahiko</p><p>Mgr., Construction Services</p><p>Larrabee & Associates Inc.</p><p>W: (408) 364-9000</p>","attachmentsIds":[],"attachmentsNames":{},"attachmentsTypes":{},"to": "eddie@larrabeeandassociates.com","bodyPlain":"\n\ n\n\nEddie Mahiko\n\nMgr., Construction Services\n\nLarrabee & Associates Inc.\n\nW: (408) 364-9000\n\n","subject":"test","from":"eddie@larrabeea ndassociates.com","cc":"","bcc":"","parentType":nu ll,"parentName":null,"parentId":null,"selectTempla teName":null,"selectTemplateId":null} - 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 [] []
[2018-04-15 17:10:33] Espo.ERROR: Display Error: 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 , Code: 500 URL: /EspoCRM/api/v1/Email [] []
Deleted personal email setup and readded. When I run test and send email. Says it's successful. However, when I try to reply to incoming email, get the error.
Any help appreciated...
Did something stupid last week. Meant to run sudo apt update and ran upgrade instead. Hosed my server. Did fresh install and restored by data tables. Everything seems to be working ok except unable to send emails via SMTP. Get the error msg listed above.
System:
EspoCRM v5.1.2
mySQL v5.7.21
php v7.0.28
Error log excerpt:
[2018-04-15 15:55:04] Espo.ERROR: EmailAccount 5a5ccb43b645f29b3 (Select Folder) [0] cannot change folder, maybe it does not exist [] []
[2018-04-15 15:55:51] Espo.ERROR: API [PATCH]:/:controller/:id, Params:Array ( [controller] => Email [id] => 5ad36d2d92f9c19d5 ) , InputData: {"isRead":true,"status":"Sending"} - 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 [] []
[2018-04-15 15:55:51] Espo.ERROR: Display Error: 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 , Code: 500 URL: /EspoCRM/api/v1/Email/5ad36d2d92f9c19d5 [] []
[2018-04-15 15:57:07] Espo.ERROR: API [POST]:/:controller, Params:Array ( [controller] => Email ) , InputData: {"status":"Sending","isRead":true,"isImportant":fa lse,"inTrash":false,"folderId":false,"isUsers":fal se,"isHtml":true,"isSystem":false,"isJustSent":fal se,"assignedUserId":"5a4771414e28d2009","assignedU serName":"Eddie Mahiko III","teamsIds":["5a5e3a37ad30ea208"],"teamsNames":{"5a5e3a37ad30ea208":"Team"},"body": "<p><br></p><br><p>Eddie Mahiko</p><p>Mgr., Construction Services</p><p>Larrabee & Associates Inc.</p><p>W: (408) 364-9000</p>","attachmentsIds":[],"attachmentsNames":{},"attachmentsTypes":{},"subj ect":"test","to":"eddie.mahiko@zoho.com","bodyPlai n":"\n\n\n\nEddie Mahiko\n\nMgr., Construction Services\n\nLarrabee & Associates Inc.\n\nW: (408) 364-9000\n\n","from":"eddie@larrabeeandassociates.com" ,"cc":"","bcc":"","parentType":null,"parentName":n ull,"parentId":null,"selectTemplateName":null,"sel ectTemplateId":null} - 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 [] []
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[2018-04-15 16:55:09] Espo.ERROR: EmailAccount 5ad378e0de490be88 (Import Message w/ MailMimeParser): [HY000] SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xF0\x9F\x94\xB4 S...' for column 'name' at row 1 [] []
[2018-04-15 17:04:07] Espo.ERROR: EmailAccount 5ad378e0de490be88 (Import Message w/ MailMimeParser): [HY000] SQLSTATE[HY000]: General error: 1366 Incorrect string value: '\xF0\x9F\x92\xA1 L...' for column 'name' at row 1 [] []
[2018-04-15 17:10:33] Espo.ERROR: API [POST]:/:controller, Params:Array ( [controller] => Email ) , InputData: {"status":"Sending","isRead":true,"isImportant":fa lse,"inTrash":false,"folderId":false,"isUsers":fal se,"isHtml":true,"isSystem":false,"isJustSent":fal se,"assignedUserId":"5a4771414e28d2009","assignedU serName":"Eddie Mahiko III","teamsIds":["5a5e3a37ad30ea208"],"teamsNames":{"5a5e3a37ad30ea208":"Team"},"body": "<p><br></p><br><p>Eddie Mahiko</p><p>Mgr., Construction Services</p><p>Larrabee & Associates Inc.</p><p>W: (408) 364-9000</p>","attachmentsIds":[],"attachmentsNames":{},"attachmentsTypes":{},"to": "eddie@larrabeeandassociates.com","bodyPlain":"\n\ n\n\nEddie Mahiko\n\nMgr., Construction Services\n\nLarrabee & Associates Inc.\n\nW: (408) 364-9000\n\n","subject":"test","from":"eddie@larrabeea ndassociates.com","cc":"","bcc":"","parentType":nu ll,"parentName":null,"parentId":null,"selectTempla teName":null,"selectTemplateId":null} - 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 [] []
[2018-04-15 17:10:33] Espo.ERROR: Display Error: 5.7.8 Error: authentication failed: UGFzc3dvcmQ6 , Code: 500 URL: /EspoCRM/api/v1/Email [] []
Deleted personal email setup and readded. When I run test and send email. Says it's successful. However, when I try to reply to incoming email, get the error.
Any help appreciated...
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