formula operator

[peterberlin]

Hello,
It is work:

ifThenElse(salutationName == 'Herr', briefanrede='Sehr geehrter Herr ');

It is not work.

ifThenElse(salutationName == 'Herr Dr.', briefanrede='Sehr geehrter Herr Dr. ');

salutationName == 'Herr Dr.' ?????

Thanks for your help in advance.
peter

[tanya]

Hello
Do you have the option 'Herr Dr.' in salutation list in a key (not translation)?

http://forum.espocrm.com/forum/general/28451-please-help-by-formula

I tried on the demo (before add 'Herr Dr.' option in salutation list) and it works for me

[peterberlin]

[tanya]

check for space in the end.

description=salutationName;
ifThenElse(salutationName=='Herr Dr.', description='no space');
ifThenElse(salutationName=='Herr Dr. ', description='with space');

http://demo.espocrm.de/advanced/?lang=en_US#Contact/view/53203b942877a

[peterberlin]

My formula script works if it is in the entity (therefore no space problem). It does not work in the workflow.

[tanya]

oh, we talk about workflow. Could you describe everything, I could to reproduce it.
Is it Formula in Conditions section or in Entity Action? Full information, please

[peterberlin]

Excuse me.
I have only tried formula in the workflow and because I have not worked I have further tested and and in the entity it works.
They are the same formla lines.

[tanya]

still can't reproduce

[peterberlin]

Thanks for your efforts. I will search further.