System won't send e-mail via workflows

[fahri.uzun]

Hello,

I want to send emails to specific users when a new Lead created. I configured an e-mail template which is working and then the workflow.

Target entity: Leads
Trigger type: After record created
No Conditions
Action: Send email: from system to specific users with the template

But no-one receive any email. System email account is working, i tested it both via template and test e-mail button. Don't know what am i missing here. My other workflows are working fine by the way but none of them send email.

[tanya]

Hello
did you configure crontab (ScheduledTasks)?
Check also espocrm log and apache error log

[oscarbm92]

Same here, there's too many mail crons, can you tell me which one i have to configure please? also there's some text saying that i have to add a line of code

(* * * * * cd /home/adminubc/public_html/autosport.mx/CRMTest; /opt/alt/php56/usr/bin/php -f cron.php > /dev/null 2>&1)

where i can found that file?

Thank you, sorry for my bad english

[tanya]

Hello

execute

crontab -e

in Terminal, add whole string on the new row and save modification (Alt+X -> y)

[fahri.uzun]

what if i'm hosting EspoCRM on my web hosting under public_html/crm folder?

[tanya]

Don't understand the reason of this question.
Have you set crontab? if yes and it doesn't work, check jobs status and error log

[dreginald]

Is it possible to send a email using create email action in workflow?

[Maximus]

Hi there,
You better use this way https://docs.espocrm.com/administrat...ws/#send-email.