Hi tanya ,
Thanks for your help. We will try it.
Best regards.
Emails And Cases Questions
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Hello
1. You can override Inbound Email service (application/Espo/Services/InboundEmail.php). We could try to do this with workflows. If the are any news - will notify
2. Now templates are disabled here, because they could be wrong parsed. Possible later will add this feature.
3. http://forum.espocrm.com/forum/gener...-modify-fieldsLeave a comment:
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Emails And Cases Questions
Hi,
We have the following questions when using Email To Case option:- How can we automatically save the contact that sends the case to us? We have been testing different workflows but no success.
- Email templates are GREAT. However, the "Email Template" field does NOT appear when responding to a case:
- Entity and layout manager is not available for emails. Any option to enable it?
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