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Module case does not pull field account.

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  • padilla
    replied
    Originally posted by tanya View Post
    hi
    Did you do any customizations with entity Case or Account, what can destroy the logic? Try to reproduce it on demo espocrm.
    Yes, I customized the name field so that at the time of the conversion from lead to account it would be populated with the lead information. How do I now to have this field select this custom?

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  • tanya
    replied
    hi
    Did you do any customizations with entity Case or Account, what can destroy the logic? Try to reproduce it on demo espocrm.

    Leave a comment:


  • padilla
    started a topic Module case does not pull field account.

    Module case does not pull field account.

    Module case does not pull field account. When I click and select an account name it does not stay in the field, it is left blank.
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