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Module case does not pull field account.

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  • Module case does not pull field account.

    Module case does not pull field account. When I click and select an account name it does not stay in the field, it is left blank.

  • #2
    hi
    Did you do any customizations with entity Case or Account, what can destroy the logic? Try to reproduce it on demo espocrm.

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    • #3
      Originally posted by tanya View Post
      hi
      Did you do any customizations with entity Case or Account, what can destroy the logic? Try to reproduce it on demo espocrm.
      Yes, I customized the name field so that at the time of the conversion from lead to account it would be populated with the lead information. How do I now to have this field select this custom?

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