Cron Error

[ziondevil]

Hi i'm getting this on log file


[2016-09-01 11:59:51] Espo.ERROR: CronManager: Failed job running, job [57c8169d6c7a267b8]. Error Details: Job CheckEmailAccounts 57c80bd9996daa14a: [0] Invalid header value detected [] []

[yuri]

Hi,

Hope this will be fixed in the next release. This means it could not retrieve particular email from imap. It also can be that email is not properly formatted.

[ziondevil]

It's odd because yesterday everything was fine. Until i remove all of my email and clean the database.

Today i setup all of the data host, webmail and pass.

And i can't get any emails.

[yuri]

1. Can you check what's in Admininstration > Scheduled Jobs > Check Personal Email Accounts > Log?
2. What version of EspoCRM?

Thanks

[ziondevil]

it's a group email account.

Name
Check Group Email Accounts
Status
Success
Execute At
Today 10:50
Attempts Left
3
Created At
Today 10:50
Failed Attempts
None
Modified At
Today 10:52
Scheduled Job
Check Group Email Accounts
Service
Method
CheckInboundEmails
Data
null

4.2.4

[yuri]

But error in log related to Personal Email Account? You re still getting the same error?

[ziondevil]

It's odd because i setup up the same email in both personal and group email account and in the personal i get that error but in the group email i don't have any type of error.

[ziondevil]

Still have the same error i think the problem is from zend framework.


[2016-09-01 11:59:51] Espo.ERROR: CronManager: Failed job running, job [57c8169d6c7a267b8]. Error Details: Job CheckEmailAccounts 57c80bd9996daa14a: [0] Invalid header value detected

Do you have any workaround?

http://stackoverflow.com/questions/36479368/invalid-header-value-detected-when-trying-to-fetch-email-with-zend-mail-storag

[yuri]

I have no clue how this error can occur. It must be caught by try {} catch () {} according code. Except for that the error occurs during connecting to IMAP and trying to fetch ids of emails $ids = $storage->getIdsFromUID($lastUID);

application/Espo/Services/EmailAccount.php function
fetchFromMailServer

[ziondevil]

Still have the same error


[2016-09-05 11:40:10] Espo.ERROR: CronManager: Failed job running, job [57cd586581fbcd426]. Error Details: Job CheckEmailAccounts 57cd57a7a338c14cd: [0] Invalid header value detected [] []
[2016-09-05 11:40:10] Espo.ERROR: CronManager: empty Job entity [57cd5865a5a804518]. [] []

[yuri]

Did you try to create new Email Account with "fetch since" = today?
Error occurs with Personal Email Account rather than Group. According your log message.

[ziondevil]

yes....

Fetch since today and still gives me the same error

[ziondevil]

any way to see more detailed log?

[yuri]

The most efficient way is to disable cron and run cron.php manually
php cron.php

debug
application/Espo/Services/EmailAccount.php fetchFromMailServer