E-Mail synchronization not working

[pschulz]

I am trying out a local premises installation of EspoCRM, and so far I like it. This is the free version.

Now I would like to have my e-mails synchronized so that they show up in EspoCRM and also show up in the respective accounts.

This is "apparently" a feature of EspoCRM, and it is not labelled as advanced, so I would expect it to work.
Setting up my personal e-mail works, and the program reports "Connection OK" when testing. I have also set up SMTP and
I can send e-mails directly from within EspoCRM, and they do arrive.

But the IMAP account is not being synchronized. No e-mails are arriving. I am checking e-mails by selecting More from the menu, then e-mails.

Peter

[tmn.user]

i have this problem to
and
run cron ок but i do not get a norice in the mail
use
Debian 8 / bitnami 4.0.4

[yuri]

Hi

Have you setup cron? You can check Administatin > Scheduled Jobs > Check Pernoal Email Accounts > Log. If there are anything.

[iscon]

Check first whether this cron works: * * * * * /usr/bin/php -f /var/www/yourespodirectory/cron.php > /dev/null 2>&1
Should be run every minute as you can see....

[pschulz]

Thanks for the tip, I did not have this cron-job enabled at all.

It is now enabled, however, it still does not work. The cron job actually throws an error as follows:

PHP Fatal error: Cannot use Espo\Entities\Email as Email because the name is already in use in /var/www/html/espocrm/application/Espo/Services/InboundEmail.php on line 34

The error refers to a duplicate import in the PHP namespace Espo/Services. I don't know where the duplicate is, and this is apparently an internal bug?
Any idea how to resolve this?

[pschulz]

Solved it - just change the line 34 in
/var/www/html/espocrm/application/Espo/Services/InboundEmail.php

which normally reads:

use \Espo\Entities\Email;

to read:

use \Espo\Entities\Email as EntityEmail;

There is no direct reference to the Email namespace so this way it works. But this should be changed in the EspoCRM code as it actually is an error.