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Practical use of espocrm account vs contact

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  • Practical use of espocrm account vs contact

    I'm using accounts for my the businesses that I deal with. These businesses have contacts related to them. That's all clear.

    However I'm also selling via a webshop to non-business entities like regular private customers. How is EspoCRM meant to be used in that case? Is it preferred to use an account for this customer? Or is it a contact?

  • #2
    I'd use contacts. But it's up to you.

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