Reminder emails even though none are active

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  • ChrisSka83
    Senior Member
    • Apr 2023
    • 237

    #1

    Reminder emails even though none are active

    Hi everyone,

    Can anyone tell me where I can turn off reminder emails?

    In my system, I have a calendar for regular appointments, and that’s fine.

    I also have two other calendars where we enter two different courses to keep them separate from the other calendar and make it easier to keep track of things.

    But here’s the problem: I keep getting emails for these entries—sometimes 2–4 per appointment—even though no reminders are enabled for these calendar entries.

    Under /#Preferences, I don’t have anything enabled that could be triggering these emails.

    Can anyone help me? It’s really annoying.
  • victor
    Active Community Member
    • Aug 2022
    • 1215

    #2
    Please provide the following screenshots:

    1. From Administration > Notifications.
    2. From User_name > Preferences > Notifications.
    3. From the Detail view of the record from which the email was sent. You can even take one screenshot from the record from which the email was sent and another screenshot from the record that did not occur.
    4. A screenshot of the email you received.

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