Error 406 - issue in importation function

[kelisson]

Hello Guys,
After updating the system to version 9.3.3, I have been experiencing issues when attempting to perform imports through the Administration → Import function.

After filling in all the required fields and attaching the CSV file, when I click on "Import", the following error occurs:

requests.js:1 POST https://www.mydomain.com.br/crm/api/v1/Import/file 406 (Not Acceptable)
(anonymous) @ requests.js:1
(anonymous) @ 200.js:1
(anonymous) @ espo-main.js:38126
w @ espo-main.js:38229
request @ espo-main.js:38081
postRequest @ espo-main.js:38149
next @ espo-extra.js:1197
click button[data-action="next"] @ espo-extra.js:757
dispatch @ jquery.js:5146
(anonymous) @ jquery.js:4950
crm/#Import/index/step=2:1 Uncaught (in promise) M {errorIsHandled: false, requestMethod: 'POST', __METHOD__: 'POST', __URL__: URL, onreadystatechange: ƒ, …}
Promise.then
next @ espo-extra.js:1201
click button[data-action="next"] @ espo-extra.js:757
dispatch @ jquery.js:5146
(anonymous) @ jquery.js:4950


was anybody experienced this issue? any tip to fix ?

[yuri]

Hi,

Please do not post in the Bug Reports category.

Thank you

[victor]

If you import the simplest file, which will contain, for example, only name and description, then the error is similar?
Is there anything in the EspoCRM logs and in the error logs of your server?

[yuri]

It's likely an issue in configuration of your server as we do not return the 406 error in the application.