Modify send datetime on schedules E-Mail does not work

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  • shalmaxb
    Senior Member
    • Mar 2015
    • 1847

    #1

    Modify send datetime on schedules E-Mail does not work

    Hi,
    I set an E-Mail send scheduled. In the documentation (github issues) it says:

    "If the side panel layout was customized before, the administrator needs to add the Send At field to the layout to have the ability to view and edit the field from Drafts."

    I did that, but the field Send at is set write protected. I do not see, where to change a scheduled time in draft. What am I missing?
  • victor
    Active Community Member
    • Aug 2022
    • 1132

    #2
    I do not see, where to change a scheduled time in draft. What am I missing?
    You may have a problem with your browser cache. On EspoCRM v9.3.0 I add and remove the Send At field from Administration > Entity Manager > Email > Layouts > Side Panel Fields.

    Click image for larger version  Name:	image.png Views:	0 Size:	51.0 KB ID:	124799
    After saving the changes, it is displayed in Email after refreshing the page:

    Click image for larger version  Name:	image.png Views:	0 Size:	39.6 KB ID:	124800Click image for larger version  Name:	image.png Views:	0 Size:	50.1 KB ID:	124801​​

    Comment

    • shalmaxb
      Senior Member
      • Mar 2015
      • 1847

      #3
      victor, that is what I did, I can set the field in Layout manager, but in the e-mail draft it stays in read only and I do not see it in the way, that your 3rd screenshot shows (Date/Time field in edit state).
      I am still on version 9.2.5.

      Comment

      • victor
        Active Community Member
        • Aug 2022
        • 1132

        #4
        Check your files in /instance_name/custom/Espo/Custom/Resources/metadata/clientDefs/Email.json and /instance_name/custom/Espo/Custom/Resources/metadata/entityDefs/Email.json. If you can't figure it out yourself, please send the part of the code from each of them that concerns the "sendAt" field.

        Comment

        • shalmaxb
          Senior Member
          • Mar 2015
          • 1847

          #5
          This is clientDefs/Email.json:

          PHP Code:
          {
          "relationshipPanels": {
                  
          "parent": {
                      
          "layout"null,
                      
          "selectPrimaryFilterName"null
               
          }
            }

          This is entityDefs/Email.json:

          PHP Code:
          {
          "fields": {
             
          "parent": {
                
          "entityList": [
                   
          "Account",
                   
          "Lead",
                   
          "Contact",
                   
          "Opportunity",
                   
          "Case",
                   
          "Werke",
                   
          "Digitalwerke",
                   
          "Newsletter",
                  
          "Artikel",
                  
          "ProvenienzStationen",
                  
          "Auflagenwerke",
                  
          "CSupport",
                  
          "Ausstellungen"
                  
          ]
          },
          "teams": {
             
          "rowActionItems": [
                
          "view"
               
          ],
             
          "orderBy""createdAt",
             
          "layout""listSmall",
             
          "editLayout""sameAsViewMode",
             
          "copyFields": [],
             
          "readOnlyFields": [],
             
          "footerSumFields": [],
             
          "footerSumFieldsMap": [],
             
          "buttonsPosition""top",
             
          "order""asc"
           
          },
          "eMailDrucken": {
                
          "type""wysiwyg",
                
          "readOnly"true,
                
          "inlineEditDisabled"true,
                
          "isCustom"true
               
          }
             }

          Last edited by shalmaxb; 02-18-2026, 07:08 PM.

          Comment

          • yuri
            EspoCRM product developer
            • Mar 2014
            • 9672

            #6
            Maybe you added the 'Date Sent' field rather than 'Send At'. The former is an actual date when an email was sent.

            Comment

            • shalmaxb
              Senior Member
              • Mar 2015
              • 1847

              #7
              yuri, that`s right, but there is no other field "Send At" in layouts of side panel, in list I see it and in fields I see it
              Last edited by shalmaxb; 02-18-2026, 09:26 PM.

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