Create a ticket via a form

[pdnthiago]

Hello Team.

I need to create a ticket form that my customer fills out, and a ticket is then created in EspoCRM. Is it possible to do this?

When it comes to leads, there is the web form. I would need something similar.

But when the customer fills out the form, EspoCRM should create a ticket automatically.


I have the Advanced Pack. If it is possible to create this, I would really appreciate it if you could guide me on how to do it.

[BigBoss]

Check https://www.eblasoft.com.tr/espocrm-...-espocrm-forms

[victor]

Using Workflow (even by the formula), you can copy data from Lead Capture to the case/ticket you are creating. At the same time, you can have separate Lead Captures for leads and tickets.