Does not display Account name in Portal

[Laimonas]

Hi,

We’re experiencing an issue in the Portal. When creating a new record (e.g. Quote, Sales Order, etc.), the Account field displays only the ID of the Portal User’s Contact Account, instead of showing the account name.

I have two questions:

1. Is there a setting that would allow the system to use the Portal User’s Account instead of the Portal User’s Contact Account?
2. Have you encountered a similar issue, where the Account field shows only the Account ID instead of the Account name? (Please see the attached screenshot.)

Thank you in advance!

[emillod]

This is mainly matter of permissions. It's possible to adjust this in many ways, the question is what's user access to accounts entity?

[Laimonas]

Here is the Role of a Portal User

[victor]

According to your screenshot, the User Portal only has read access to its own "name".

[yuri]

https://github.com/espocrm/espocrm/issues/3302

[Laimonas]

And is there a solution for my first question?
"1) Is there a setting that would allow the system to use the Portal User’s Account instead of the Portal User’s Contact Account?"